Contact us
Questions, issues, or feedback — we’re here to help.
Reach out
Our support team is here to help you with any questions about bookings, payments, or your experience as an Insider. Whether you are a student looking for guidance or an Insider sharing your journey, we aim to provide clear and helpful responses to every query.
Email support
support@candidconversations.inBefore you reach out
- •For refund status, please allow 5-7 business days for the amount to reflect in your account.
- •Insider verification typically takes 24-48 hours after application.
- •Meeting links are sent immediately via email after a successful payment.
- •All sessions are strictly 20 minutes to respect everyone's time.
Report a problem
If you encountered a technical issue during your session or if an Insider did not show up, please file a formal dispute through your dashboard. This allows us to track the issue against your specific booking reference and resolve it faster.